Social Media Support

We know that everyone’s time is precious and being able to take care of your social media can be overwhelming. We’ll take care of all the social aspects of your business like handling your brand’s posts, responding to comments, answering follower questions, and so much more.

Spend more time on growing your business instead of spending hours on social media. With our Social Media Support service, you’ll get unlimited access to one of our expert social media specialists who will work with you one on one over the phone, chat messenger, or via video calls.

Our Social Media Support Services

Social Media Management

Stop wasting time and money on social media managers and agencies. Handling social media for your business is hard, we know. We take on all the heavy lifting, so you don’t have to. You can focus on what’s important, like making money and running your business!

Social Media Strategy

We’re here to help! Our expert strategists can work with you to create and execute an effective strategy for your brand with messaging, content, and more for your specific audience. We’ll help you boost social media engagement and ignite targeted results with a social media strategy.

Social Media Advertising

Find the perfect marketing campaign for your business. We will find the best demographics for you by targeting your potential customers through Facebook ads, Twitter ads, LinkedIn ads and Instagram. Stop wasting time and money on expensive marketing campaigns. We can help increase sales for you today!

Social Media Training

A centralized hub for all your social media training needs. We have everything you will ever need for any industry, like Facebook Advertising Training and Instagram Ads Training. We offer one-to-one coaching or in groups of two to four people, so that you can get the most tailored, interactive experience possible.

Recruitment Advertising

No more need to trawl through hundreds of job applications. Show your vacancy to the right people with our social media expertise. Get exposure to quality candidates who are engaged in learning about your business. Leave recruitment to the experts, without spending time and money on advertising.

Agencies

Are you a marketing agency looking to offer more services? Or do you need the help of an expert social media manager? We’ve worked with agencies around the world to help increase their offering and revenue. We’ve helped agencies like yours grow their business with our comprehensive social media management services.

Social Media Support

You’re already on social media, why not maximize your time and use our Support Service We’ll help you create a winning strategy to take your social media to the next level. You’ll get advice on what to post, what not to post, and how to engage with your audience.

Conferences & Talks

Katherine has been speaking and educating on social media since 2009. She’s the founder of Oh So Social, a social media agency based in Melbourne, Australia. Her talks cover the ins and outs of social media, as well as inspiring fellow entrepreneurs with her journey to success.

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Why Do Customers Reach Out on Social Media?

It’s Familiar

Social media networks are now nearly everybody’s communication platforms, from young to elderly. As it’s a part of our daily lives, free and reachable, people tend to use it to share their complaints and problems, ask their questions or get help.

Less Human Interaction

Some people tend to have social anxiety when it comes to talking to people when seeking help. Communicating through social media is a common and preferable way for people who wants less human interaction but more support.

Less Costly

We are the newest and fastest way to get help from customer service. We are here for you 24/7 and always free. No more waiting on hold for hours, no more expensive call centers, no more being charged by your phone operator.

Less Time Consuming

Don't wait on the phone for an agent to answer your call. Get answers to your questions quickly, without the hassle of waiting on hold. You spend hours on the phone every day waiting for customer support. Social media is a great way to get quick answers and solve your problems in a snap.

FAQ'S

How much does social media marketing cost?

How much does a car cost? Depends if it’s a Kia or a Mercedes. The same goes for social media marketing: You can spend a lot or a little. But, the amount you spend isn’t a guarantee of how quickly you’ll reach your goals.

How do I get more followers, especially on a brand new account?

Consistently post high-quality, relevant content your target audience wants to see. Experiment often to discover which types of content work best.

Which social media platforms should I use?

The only correct answer is, “Not all of them.” You can be successful with one social media channel, though keep it to a max of three or four main ones to focus on.

Why is Social Media Important for Customer Service?

Get in touch with your customers on social media, and use the channels to provide a better customer service experience. Did you know that 85% of people who use social media for customer service say they are more likely to recommend a company after their experience?

Social customer service is a vital aspect of any business. With just a few clicks, we can help your company make more money, grow more quickly, and increase brand loyalty. Don’t let your business suffer because you don’t have the time or resources to provide social customer service. We can do it for you — all you have to do is ask!

Learn how to handle social media techniques so that you can use them to your advantage! The course includes lessons on what social media is, the importance of it in the modern world and how to use it for marketing purposes. Social media has become an integral part of the modern world. It is a platform for communication and marketing, which can have significant impact on the success of a business.