+1 (732) 4662541

We Provide Solutions Of
Inbound, Outbound, 24/7 Live Support, Social Media Support, Digital Marketing & IT Services

Inbound – Outbound – Call Analytics – Lead Generation

With our ever-expanding internet marketing network, experience a 2x increase in sales, leads, and conversions. Normline Solutions offers superior customer service and support that helps organizations overcome challenges and achieve their goals.

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Industries We Serve

We have a team of skilled and experienced professionals who are ready to help you. We offer a range of digital marketing services that can help your company grow.
Inbound

Experience the best inbound services with our dedicated Call Agents providing your customers an exceptional call experience.

Outboud

We provide the best outbound services by calling a customer to present the product in the best way, emailing a customer with information.

24/7 Live Support

We support your prospects and customers by Livechat, telephone, email, WhatsApp, and social media channels 24/7.

Social Media Marketing

We have an experienced team of professionals who use their expertise to provide quality services to our clients.

Digital Marketing

Digital marketing is a method that helps the brand take attention of the customer’s system and mark the brand as the customer’s favorite.

IT Services

Our agents are highly trained specialists working with many technology companies to assist with your tech services and support needs.

Inbound

Experience the best inbound services with our dedicated Call Agents providing your customers an exceptional call experience and instantly also providing you result-driven performance.
  • Calling a customer to present the product in the best way.
  • Provide multiple ways for customers to contact you, such as live chat, phone, email, or text support.
  • Easy access to managers who can help them or a database with helpful information.
  • Communicate your expectations clearly, so every inbound agent knows what you want them to focus on when they speak with customers.
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Outbound

We provide the best outbound services by calling a customer to present the product in the best way, emailing a customer with information about a promotion offering a discounted upgrade to their current software.

  • Calling a customer to present the product in the best way.
  • Emailing a customer with information about a promotion offering a discounted upgrade to their current software.
  • Informing a customer about the company’s new product line through a phone call.
  • Asking a customer by email if they had questions about their new product.
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24/7 Live Support

Our call center support acts as a seamless extension of your business, adopting your brand voice and presenting a consistent brand image.
Hire dedicated customer support experts who will learn all about your business and sound just like your in-house staff. We support your prospects and customers by Livechat, telephone, email, WhatsApp, and social media channels 24/7. Our customer support agents will contact your customer on behalf of your company. The customer will communicate with a real person and not a machine. Establish a relationship of trust with your customers. Examples of Outbound Customer services we provide:
  • Telesales
  • Customer Research
  • Lead Qualification
  • Call Center Services

Social Media Support

Social media customer service is offering support through social channels, like Facebook, Instagram, and Linked In, etc. It lets businesses meet customers where they are and quickly answer questions. Social media can be a challenge for B2B and B2C companies, both large and small.
Smaller companies may struggle with the manpower to keep up with customer requests. Large companies with high levels of engagement may find it hard to connect with every contact. Either way, customer service expectations are rising every year, and your company needs to evolve to meet them.
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Digital Marketing

Digital marketing is a method that helps the brand take attention of the customer’s system and mark the brand as the customer’s favorite before they know it. But it requires a lot of patience from the point of the brand meeting the customer and slowly and gradually developing a relationship with them and in between lies the art of knowing every minute detail which may add up to a brilliant, long-lasting relationship.
  • Search Engine
  • Optimization
  • Search Engine Marketing
  • Social Media Marketing
  • Content Marketing
  • Affiliate Marketing
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IT Services

Our agents are highly trained specialists working with many technology companies to assist with your tech services and support needs.
Normline Solutions has the IT industry for over ten years, and our services are relied upon by government agencies and small businesses alike. Our support ranges from both in and out of warranty hardware repairs, computer software ‘housekeeping’ (virus protection, in-house infrastructure, software deployment), and custom images, as well as all the tools required to upgrade the ‘bones’ of your hardware to keep your technology up and running smoothly. We take pride in proving ourselves every day as industry leaders in computer repairs and management.
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Clients Say About Us

We are proud to be the company that has been chosen by a number of clients, who have expressed their satisfaction with our work and level of service.
You do not often come across such a friendly and cooperative staff. Quality leads, Successful campaign. Highly recommended.
Angella BillsClient
Angella Bills
Highly recommended & professional team. 100% recommended!
Jhone WhiteClient
Jhone White
Reviewing calls is a time consuming process and one have to go through all of that. Now we can do it in minutes and sometimes in seconds.
Jack BearClient
Jack Bear
Normline Solutions provided high quality services.
CatarinaClient
Catarina

Let's Discuss your New Project !!

Talk To Our Experts
The company has been in the industry for over 20 years and they have managed to provide their clients with innovative solutions that are tailored to their needs. They are always looking for new ways to improve their customer experience.

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Get In Touch

1260 NW 208TH ST, MIAMI, FL 33169

+1 (732) 4662541

Info@NormlineSolutions.com

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