+1 (732) 4662541

Why Choose Arctic Solutions?

Arctic Solutions offers business arrangements which empower associations to change their hopeful dreams into real factors.

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Industries We Serve

Arctic Solutions offers business solutions which enable organizations to transform their aspiring visions into realities. The business value offered by Arctic Solutions has a deep scale, is industry focused and technology driven with a world class delivery capability.
Web Development

We provide Web Development services to businesses and individuals.

SEO

We offer professional SEO services that are tailored to your needs.

Ecommerce

We believe in providing excellent Ecommerce services to our clients.

Social Media Marketing

We have an experienced team of professionals who use their expertise to provide quality services to our clients.

Customer Care Support

Our team is comprised of seasoned professionals who have worked with some of the world's leading brands.

Medical Billing

We are medical credentialing, billing, coding, & AR Specialists. We help doctors and clinics to get paid faster and more efficiently.

Inbound

Arctic Solutions offers business solutions which enable organizations to transform their aspiring visions into realities. The business value offered by Arctic Solutions has a deep scale, is industry focused and technology driven with a world class delivery capability.

  • Calling a customer to present the product in the best way.
  • Emailing a customer with information about a promotion offering a discounted upgrade to their current software.
  • Informing a customer about the company’s new product line through a phone call.
  • Asking a customer by email if they had questions about their new product.

Outbound

Experience the best inbound services with our dedicated Call Agents providing your customers an exceptional call experience and instantly also providing you result-driven performance.

  • Excellent call experience to your customers.
  • Provide multiple ways for customers to contact you, such as live chat, phone, email, or text support.
  • Easy access to managers who can help them or a database with helpful information.
  • Communicate your expectations clearly, so every inbound agent knows what you want them to focus on when they speak with customers.

24/7 Live Support

Our call center support acts as a seamless extension of your business, adopting your brand voice and presenting a consistent brand image.
Hire dedicated customer support experts who will learn all about your business and sound just like your in-house staff. We support your prospects and customers by Livechat, telephone, email, WhatsApp, and social media channels 24/7. Our customer support agents will contact your customer on behalf of your company. The customer will communicate with a real person and not a machine. Establish a relationship of trust with your customers. Examples of Outbound Customer services we provide:
  • Telesales
  • Customer Research
  • Lead Qualification
  • Call Center Services

Social Media Support

Social media customer service is offering support through social channels, like Facebook, Instagram, and Linked In, etc. It lets businesses meet customers where they are and quickly answer questions. Social media can be a challenge for B2B and B2C companies, both large and small.
Smaller companies may struggle with the manpower to keep up with customer requests. Large companies with high levels of engagement may find it hard to connect with every contact. Either way, customer service expectations are rising every year, and your company needs to evolve to meet them.
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Digital Marketing

Digital marketing is a method that helps the brand take attention of the customer’s system and mark the brand as the customer’s favorite before they know it. But it requires a lot of patience from the point of the brand meeting the customer and slowly and gradually developing a relationship with them and in between lies the art of knowing every minute detail which may add up to a brilliant, long-lasting relationship.
  • Search Engine
  • Optimization
  • Search Engine Marketing
  • Social Media Marketing
  • Content Marketing
  • Affiliate Marketing
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IT Services

Our agents are highly trained specialists working with many technology companies to assist with your tech services and support needs.
Normline Solutions has the IT industry for over ten years, and our services are relied upon by government agencies and small businesses alike. Our support ranges from both in and out of warranty hardware repairs, computer software ‘housekeeping’ (virus protection, in-house infrastructure, software deployment), and custom images, as well as all the tools required to upgrade the ‘bones’ of your hardware to keep your technology up and running smoothly. We take pride in proving ourselves every day as industry leaders in computer repairs and management.
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Let's Discuss your New Project !!

Talk To Our Experts
The company has been in the industry for over 20 years and they have managed to provide their clients with innovative solutions that are tailored to their needs. They are always looking for new ways to improve their customer experience.

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Get In Touch

1260 NW 208TH ST, MIAMI, FL 33169

+1 (732) 4662541

Info@NormlineSolutions.com

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