24/7 Live Support

In an age where clients need support more than ever, let’s give them the service they deserve. We offer 24/7 IT support so no matter what the time, day or night, we’re there to get you back up and running again. We can provide in-person, remote, phone or on-site support. We can save your data, network and devices with our tailored, cost-effective solutions to get your back up and running again.
We are here to help you take charge of your destiny and be successful in your business! Every business is different, but the solution to addressing their issues is the same.

24/7 Call Center Services

24/7 Advertising Response Support

Normline Telemarketing is the best in the business when it comes to advertising response services. We are proud to say that we have the best online 24/7 ad response service in the industry and offer a variety of different ad campaigns to suit any business needs!

Business Continuity

Every company needs a “business continuity plan.” Normline is an AI-powered customer support platform that offers phone, chat, and email assistance to their clients with a sense of urgency that matches the urgency of the customer’s inquiry.

Email Handling Services

Since the early days of email communication, you have been able to design new emails that are personalised in a number of ways to help engage with your customers and keep them interested. Today has led to emails being one of the most effective means of digital media marketing.

Live Receptionist 24/7 Support / Virtual Office Setup

The importance of customer service can never be overlooked. A company warrants a healthy balance between the quality of service and the productivity of tasks in order to grow. The effectiveness of any customer service will depend on the number of people who have contacted the company

24/7 Order Taking Support

Normline is a dependable partner for your 24/7 order-taking needs. Our expertise in off-page order taking and web based order-taking place us in a unique position proffering the most effective customer service to our trading partners. Normline provides you with 24/7 web-based order taking support and off-page order taking support

24/7 Product Support

Get in touch with our representatives round the clock with a live chat that is available 24*7. Our live operators are available to answer your queries round the clock with utmost confidentiality, no matter what time it may be. So, stop worrying about our call back hours, and get in touch with us whenever you want.

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Why choose Normline 24/7 Customer Support

Our Expertise

We pride ourselves in providing high-quality customer service. We are not only focused on the end result but also on the process. Our customer service agents are knowledgeable and have expertise on each division that is unique to our company alone.

Budget friendly

We provide cost-effective and flexible services for your business that can be scalable at any point in time. We are flexible enough to be able to serve your needs and make sound business decisions.

Quality services

Enhancing your experience, we have decades of combined experience in the field you are in, and we're ready to help you achieve success. Let us take care of the hard work so you can focus on what matters — your business.

Multi channel support

We offer services across multiple channels and platforms to ensure you stay on top of your game. Through our services, we can help you understand customer needs and how to meet them, design and implement an effective product strategy, and grow your business.

FAQ'S

Is the customer care service a call centre service like teleshopping or telemarketing?

We’re here to provide you with the best possible service. No matter what time or where you need us, our skilled team is here to help. Don’t let technical difficulties or user issues slow your business down or affect your bottom line.

In which languages is the service offered?

If desired, we can set up a European Customer Care Service. This includes all national languages spoken in Europe. A decentralised structure ensures a high quality services answered by a human, 24 hours a day, seven days a week, 365 days a year.

Do I have to draw up separate contracts with each country or for each language?

A customized, central contract in a digital world. In a digitalized world, your customers also expect digital services. That’s why you need an international structure which is easy to adjust and current.

24 hour coverage means customer service never sleeps.

Reach more customers with live answering services from Normline. A call answering service provides a perfect solution for companies with limited staff or for those who simply want to provide a better customer experience.

Normline offers live, 24/7 call answering service with just about any industry expertise you need. Whether you have retail stores and are looking for multi-lingual operators or you have a restaurant and are looking for waiters, Normline can help.

With Normline, your business will be available 24/7 without adding any extra staff to work the phones. This is a great option for retail stores, restaurants, and any other business that needs to grow their customer base.